Return Policy
Within 7 days of delivery:
All returns of new and unused merchandise must be made within 7 days of receipt of
your order. The merchandise must have all tags still attached and must be repacked in the
same original packaging it was shipped to you in.
Upon receipt of returned merchandise, LeoBella reserves the right to deny a refund of the
merchandise if it does not meet the return policy requirements.
Contact Us
Please feel free to contact us with any questions or concerns
at: info@LeoBella.net
Privacy Policy
LeoBella.net respects the privacy rights of its online visitors ('you', 'your',
'yours') and recognize the importance of protecting the information collected
about them. We provide this statement (the "Privacy Policy") to help you to
understand what we may do with any personal information that we obtain
from you. This Privacy Policy guides how we collect, store and use the
information that you provide us with.
By providing your personal information to us, you signify your acceptance
of this Privacy Policy and agree that we may collect, use and disclose your
personal information as described in this Privacy Policy. This Privacy Policy
is incorporated into, and part of, the Terms and Conditions, which govern, in
general, your use of the website maintained and operated by LeoBella.net
(the "Site"). We will use your information only for the purposes set forth
below.
Although we are committed to maintaining your confidence and trust in all
of our activities with you, this Privacy Policy does not govern our collection
or use of data about you through channels other than the Site.
We may need to update this Privacy Policy from time to time. We
recommend that you regularly check this page to ensure that you have read
the most recent version.
How do we use the information we collect?
If an order is placed with us, we need to hold personal information including
your name, email address, phone numbers, home address, shipping and
credit card billing address(es) so that we can process and fulfil your order.
We only save credit card information for those customers that have
registered on the Site.
Saved credit card details will never be shared with third parties and will only
be used to process your order, using our payment partner's systems.
Additionally we may also obtain information as a result of authentication or
identity checks. Sometimes we may ask for your telephone number. This
number may be given to our courier for delivery services. These details
allow us to process your order and to let you know the status of your order.
PROTECTION OF INFORMATION COLLECTED ON OUR WEBSITE
LeoBella makes every effort to keep information obtained from
our online visitors secure and protected from unauthorized
access and use. Although there is no way that any website can
absolutely guarantee the security of your information, LeoBella is
committed to employing reasonable security measures and to
regularly reviewing our security practices. When you provide us
with personally identifiable information, your information is
encrypted and transferred over a Secured Sockets Layer (SSL)
connection, available on browsers such as Netscape Navigator or
Microsoft Internet Explorer. In addition, we use encryption
methods to protect credit card information that we collect online.
Once your information reaches us, we store it behind a secure
firewall that is intended to block access to the information from
unauthorized persons. Only individuals authorized by LeoBella
are permitted to access the information. Please be aware that
these protection tools do not protect information that is not
collected through our website, such as information provided to
us by e-mail.
Terms and Conditions
Our products are protected from the original date of purchase by a one-
year limited warranty (proof of purchase required). If the handbag or
small leather good proves to be defective in material or workmanship
under normal use anytime within the first year, we will repair or replace
the item free of charge with same or comparable product. Defective items
will not be returned to customer.
The variations in color and texture are the prized characteristics of
beautiful leather. Over time, the leather will acquire a patina and may also
darken due to the oils from your skin and direct sunlight, further
enhancing the natural look of your handbag. Please refer to our Product
Care Guidelines for further information on caring for your handbag or
small leather item.
Conditions and Exclusions
The warranty does not cover damages arising
from dye transference, accidents or misuse, or from any alteration, service
or repair performed by any other party other than LeoBella.
Product Care
International Shipping
When ordering from LeoBella.net, the recipient is the importer of record
and must comply with all laws and regulations of the destination country.
Orders that are shipped to countries outside of the United States may be
subject to import taxes, customs duties and fees levied by the destination
country. The recipient of an international shipment may be subject to such
import taxes, customs duties and fees, which are levied once a shipment
reaches your country. Additional charges for customs clearance must be
borne by the recipient; we have no control over these charges and cannot
predict what they may be. Customs policies vary widely from country to
country; you should contact your local customs office for further
information. When customs clearance procedures are required, it can
cause delays beyond our original delivery estimates.